Faqs

Get answers to your most common questions and find helpful information in our comprehensive FAQ section

Faqs

Get answers to your most common questions and find helpful information in our comprehensive FAQ section

Do you offer installation services?

No, we specialize in supplying windows and doors to trade professionals who handle the installation for their customers. We're happy to recommend one of the companies we supply and work with for any installation jobs.

What types of windows and doors do you offer?

We offer a wide range of windows and doors, including casement windows, sliding doors, bifold doors, composite doors, and more.

Can I request custom sizes for windows and doors?

Yes, we offer customization options for certain products, allowing you to order windows and doors in specific sizes to meet your project requirements.

What materials are your windows and doors made of?

Our windows and doors are primarily made of high-quality uPVC or aluminium, depending on the product line.

Do your windows and doors come with a warranty?

Yes, we provide a warranty on our products to ensure peace of mind for our trade partners and their customers. The length of the warranty will vary across product lines.

What is the lead time for orders?

Lead times can vary depending on the product and customization requirements. Our team will provide you with an estimated delivery timeline when you place your order.

Do you offer delivery services?

Yes, we can provide reliable and efficient delivery services to ensure your orders are safely transported to your desired location.

Can I get technical specifications and product documentation?

Absolutely, we can provide you with detailed technical specifications and product documentation to assist you in your project planning and installation.

How do I place an order?

You can easily place an order by contacting our sales team either by phone or email. They will guide you through the process and assist you with any inquiries.

Can you assist with product selection and advice?

Certainly, our knowledgeable sales team can provide guidance and help you choose the right windows and doors that meet your project specifications.

What areas do you serve?

We supply windows and doors to trade professionals nationwide. Please contact us to inquire about availability in your area.

Can you provide installation instructions or guidance?

While we do not offer installation services, we can provide you with installation guides and support to assist you during the installation process.

What payment methods do you accept?

We accept various payment methods, including bank transfers and credit cards. Our sales team will provide you with detailed payment instructions when you place your order.

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